![]() Why are there two different modes, and why can't I use both on all devices? TeamViewer works just as well among all platforms. Still, the current state of affairs is confusing. This restriction is temporary, as a company representative said the feature is coming to Mac soon (possibly by the time this review publishes) and that it will be offered on mobile devices eventually. The downside: Performance mode is only offered if you're connecting to a Windows computer from another Windows computer. In testing, I could stream videos with sound and not notice the lag. RemotePC claims this mode operates at up to 60fps, and while the "up to" is doing a lot of work in the claim, it's less of an exaggeration than you might think. ![]() The aptly named Performance mode, however, works every bit as well as TeamViewer. Compared with TeamViewer, RemotePC in Classic mode lacks speed and smoothness. I found it easy to browse the web and remotely edit a slideshow, though watching videos was a bit more than Classic mode could handle. I tested the software locally on my home network, and from the far corner of a car dealership while my brakes were diagnosed. Classic mode works well, though notably less well than TeamViewer in my tests. RemotePC offers two streaming modes: Classic and Performance. Smooth From Windows to Windows, Good Enough Otherwise On the other hand, the software they install is a lot more straightforward for the end user-all it does is show them a number they need to provide to the person who will remotely access their machine. For example, it's a little harder to direct people to the download unless you can email or message them the link. Using Attended Access has advantages and disadvantages. ![]() It's a server-only version of RemotePC you can direct people to download at. If your main use case is providing tech support to others, you might not intend to ever connect to your computer. You need to provide a personal key for every computer, in addition to your account password, but you can opt-out of the need to re-enter it every time you connect if you prefer. You need to install the client and log into your account on all computers that you want to manage and manage from.Įventually, you see a list of all your current computers, which you can remotely manage by double-clicking. After you sign up, the site logs you into the web version, and the desktop client downloads. There's no real way to use RemotePC without creating an account, which you must do when you either pay for a plan or sign up for a seven-day Team or Enterprise trial (no credit or debit card required for them). There’s also a web version, which can only view devices. Viewers, which means a version of the app that can connect to computers but can’t share, are available for Android and iOS. The full RemotePC suite is available for Windows, macOS, and Linux on desktop. By contrast, you have to write to customer support to cancel a TeamViewer account. You can cancel the auto-renewal for RemotePC subscriptions online from the settings. RemotePC is the most affordable app we've reviewed in this category for business use. GoToMyPC, another competitor, starts at $44 per month or $396 a year. Remote PC's entry-level business plan is a great deal more affordable than TeamViewer, which starts at $414 a year, although it's worth noting that TeamViewer is completely free for home use. RemotePC offers add-on purchases for increasing the number of machines for all its business accounts. Team ($299.50 per year) and Enterprise ($599.50) plans increase the number of computers you can remotely control to 50 and 100, respectively. That plan, which is what I used for this review, starts at $79.50 a year and includes unlimited licenses, but restricts you to controlling only 10 computers. The lowest-cost plan for business use is SOHO.
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